Book Zingerman's Guide To Giving Great Service (Book 4997347),
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Zingerman's Guide To Giving Great Service

  • A successful entrepreneur and co-founder of Zingerman's Deli shares the secrets of effective and efficient customer service, explaining how to develop a loyal customer base and sharing his time-tested principles and techniques, which range from training staff and implementing service to measuring success and rewarding performance. 40,000 first printing.
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    AriWeinzweigAuthor
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